# PDS.US.40.02.Devolucion Anticipos Clientes VHCR

**<span style="color: black;">Proceso Devolución Anticipos</span>**

1. <span style="mso-fareast-font-family: 'Times New Roman';">Identificar </span><span style="mso-fareast-font-family: 'Times New Roman';">el anticipo disponible</span><span style="mso-fareast-font-family: 'Times New Roman';">[![image.png](https://manuales.s-innovatec.com/uploads/images/gallery/2026-09/scaled-1680-/oxUimage.png)](https://manuales.s-innovatec.com/uploads/images/gallery/2026-09/oxUimage.png)</span>
2. <span style="mso-fareast-font-family: 'Times New Roman';">Validación del botón "Devolver"  
    </span>**<span style="color: black;">Navegación:</span>**<span style="color: black;"> Al pulsar el botón **Devolver**, el sistema permitirá el ingreso a la pantalla de devoluciones únicamente si el saldo disponible del anticipo es mayor a cero (&gt; 0).  
    </span>**<span style="color: black;">Control de montos:</span>**<span style="color: black;"> Si el usuario ingresa un valor a devolver superior al saldo disponible, el sistema bloqueará el proceso y mostrará el siguiente mensaje de advertencia: </span>*<span style="color: black;">"El valor a devolver no puede ser mayor al anticipo disponible.</span>*[![image.png](https://manuales.s-innovatec.com/uploads/images/gallery/2026-09/scaled-1680-/1Kqimage.png)](https://manuales.s-innovatec.com/uploads/images/gallery/2026-09/1Kqimage.png)
3. <span style="color: black;">Proceso de Devolución y Distribución:  
    </span>
    
    <span style="color: black;">Para este ejercicio, el sistema registrará la devolución por el **monto total disponible** del anticipo.  
    </span>
    
    **<span style="color: black;">Distribución del Egreso:</span>**<span style="color: black;"> Al procesar, se habilitará la pantalla de distribución para definir la forma de pago, activándose las siguientes opciones:  
    \- Efectivo  
    \- Bancos  
    \- Otros  
    </span>
    
    [![image.png](https://manuales.s-innovatec.com/uploads/images/gallery/2026-09/scaled-1680-/md3image.png)](https://manuales.s-innovatec.com/uploads/images/gallery/2026-09/md3image.png)
    
    **<span style="color: black;">Distribución del Egreso (Transferencia / Bancos):   
    </span>**
    
    <span style="color: black;">Para este caso práctico, realizaremos la distribución mediante la opción Bancos seleccionando el tipo Transferencia Directa (TD).  
    Complete los datos requeridos de la cuenta bancaria origen y el valor a transferir antes de Aceptar la transacción.  
    </span>
    
    [![image.png](https://manuales.s-innovatec.com/uploads/images/gallery/2026-09/scaled-1680-/MnZimage.png)](https://manuales.s-innovatec.com/uploads/images/gallery/2026-09/MnZimage.png)
    
    <span style="color: black;">  
    </span>
4. <span style="color: black;">Retorno y Finalización del Proceso  
    Al presionar **Aceptar** en la pantalla de distribución, el sistema retornará automáticamente a la pantalla principal de Devolución de anticipos a Clientes, se habilitará el botón Procesar para concluir el registro de la devolución.  
    </span>[![image.png](https://manuales.s-innovatec.com/uploads/images/gallery/2026-09/scaled-1680-/y6dimage.png)](https://manuales.s-innovatec.com/uploads/images/gallery/2026-09/y6dimage.png)
    
    [![image.png](https://manuales.s-innovatec.com/uploads/images/gallery/2026-09/scaled-1680-/u1cimage.png)](https://manuales.s-innovatec.com/uploads/images/gallery/2026-09/u1cimage.png)
5. Generación del Diario  
    El sistema generará automáticamente un solo diario por la transacción.  
    **Composición del asiento:** Se registrará el débito a la cuenta de Anticipo de Clientes contra el crédito a la cuenta contable seleccionada durante la distribución (Efectivo, Bancos u Otros).  
    [![image.png](https://manuales.s-innovatec.com/uploads/images/gallery/2026-09/scaled-1680-/jScimage.png)](https://manuales.s-innovatec.com/uploads/images/gallery/2026-09/jScimage.png)
6. Verificación Final  
    1. Al retornar a la pantalla principal de Anticipos, se visualiza que el campo Disponible se ha actualizado automáticamente a $0.00.  
    2. En el bloque inferior de la pantalla, el sistema reflejará el detalle del cruce realizado con el estado correspondiente del egreso.  
    [![image.png](https://manuales.s-innovatec.com/uploads/images/gallery/2026-09/scaled-1680-/2SAimage.png)](https://manuales.s-innovatec.com/uploads/images/gallery/2026-09/2SAimage.png)

<span data-sheets-root="1">**PD670** PROPUESTA IMPLANTACION DE NOTIFICACION DE CORREOS POR PAGO PROVEEDORES Y DEVOLUCION DE ANTICIPOS CLIENTES VHCR</span>

<div align="center" id="bkmrk-c%C3%B3digo-versi%C3%B3n-fecha"><table border="1" cellpadding="0" cellspacing="0" class="MsoTable15Grid6ColorfulAccent2" style="border-collapse: collapse; border: none; mso-border-alt: solid #F39424 3.0pt; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt;"><tbody><tr style="mso-yfti-irow: -1; mso-yfti-firstrow: yes; mso-yfti-lastfirstrow: yes; height: 18.85pt;"><td style="width: 130.6pt; border-top: #F39424 3.0pt; border-left: #F39424 3.0pt; border-bottom: #F4B083 1.5pt; mso-border-bottom-themecolor: accent2; mso-border-bottom-themetint: 153; border-right: #F39424 1.0pt; border-style: solid; mso-border-top-alt: #F39424 3.0pt; mso-border-left-alt: #F39424 3.0pt; mso-border-bottom-alt: #F4B083 1.5pt; mso-border-right-alt: #F39424 .5pt; mso-border-style-alt: solid; background: #F39424; padding: 0cm 5.4pt 0cm 5.4pt; height: 18.85pt;" valign="top" width="174">**<span style="font-family: 'Arial',sans-serif; color: white; mso-themecolor: background1;">Código</span>**

</td><td style="width: 98.05pt; border-top: solid #F39424 3.0pt; border-left: none; border-bottom: solid #F4B083 1.5pt; mso-border-bottom-themecolor: accent2; mso-border-bottom-themetint: 153; border-right: solid #F39424 1.0pt; mso-border-left-alt: #F39424 .5pt; mso-border-top-alt: #F39424 3.0pt; mso-border-bottom-alt: #F4B083 1.5pt; mso-border-right-alt: #F39424 .5pt; mso-border-style-alt: solid; background: #F39424; padding: 0cm 5.4pt 0cm 5.4pt; height: 18.85pt;" valign="top" width="131">**<span style="font-family: 'Arial',sans-serif; color: white; mso-themecolor: background1;">Versión </span>**

</td><td style="width: 119.65pt; border-top: solid #F39424 3.0pt; border-left: none; border-bottom: solid #F4B083 1.5pt; mso-border-bottom-themecolor: accent2; mso-border-bottom-themetint: 153; border-right: solid #F39424 1.0pt; mso-border-left-alt: #F39424 .5pt; mso-border-top-alt: #F39424 3.0pt; mso-border-bottom-alt: #F4B083 1.5pt; mso-border-right-alt: #F39424 .5pt; mso-border-style-alt: solid; background: #F39424; padding: 0cm 5.4pt 0cm 5.4pt; height: 18.85pt;" valign="top" width="160">**<span style="font-family: 'Arial',sans-serif; color: white; mso-themecolor: background1;">Fecha </span>**

</td><td style="width: 102.2pt; border-top: solid #F39424 3.0pt; border-left: none; border-bottom: solid #F4B083 1.5pt; mso-border-bottom-themecolor: accent2; mso-border-bottom-themetint: 153; border-right: solid #F39424 3.0pt; mso-border-left-alt: solid #F39424 .5pt; background: #F39424; padding: 0cm 5.4pt 0cm 5.4pt; height: 18.85pt;" valign="top" width="136">**<span style="font-family: 'Arial',sans-serif; color: white; mso-themecolor: background1;">Motivo</span>**

</td></tr><tr style="mso-yfti-irow: 0; height: 25.3pt;"><td rowspan="4" style="width: 130.6pt; border-top: none; border-left: solid #F39424 3.0pt; border-bottom: solid #F39424 3.0pt; border-right: solid #F39424 1.0pt; mso-border-top-alt: .5pt; mso-border-left-alt: 3.0pt; mso-border-bottom-alt: 3.0pt; mso-border-right-alt: .5pt; mso-border-color-alt: #F39424; mso-border-style-alt: solid; background: white; mso-background-themecolor: background1; padding: 0cm 5.4pt 0cm 5.4pt; height: 25.3pt;" width="174">**<span style="font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: black; mso-color-alt: windowtext;">PDS.US.40.02</span>**

</td><td style="width: 98.05pt; border-top: none; border-left: none; border-bottom: solid #F39424 1.0pt; border-right: solid #F39424 1.0pt; mso-border-top-alt: solid #F39424 .5pt; mso-border-left-alt: solid #F39424 .5pt; mso-border-alt: solid #F39424 .5pt; background: white; mso-background-themecolor: background1; padding: 0cm 5.4pt 0cm 5.4pt; height: 25.3pt;" width="131"><span style="font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: black; mso-color-alt: windowtext;">01</span>

</td><td style="width: 119.65pt; border-top: none; border-left: none; border-bottom: solid #F39424 1.0pt; border-right: solid #F39424 1.0pt; mso-border-top-alt: solid #F39424 .5pt; mso-border-left-alt: solid #F39424 .5pt; mso-border-alt: solid #F39424 .5pt; background: white; mso-background-themecolor: background1; padding: 0cm 5.4pt 0cm 5.4pt; height: 25.3pt;" width="160"><span style="font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: black; mso-color-alt: windowtext;">08/09/2026</span>

</td><td style="width: 102.2pt; border-top: none; border-left: none; border-bottom: solid #F39424 1.0pt; border-right: solid #F39424 3.0pt; mso-border-top-alt: solid #F39424 .5pt; mso-border-left-alt: solid #F39424 .5pt; mso-border-alt: solid #F39424 .5pt; mso-border-right-alt: solid #F39424 3.0pt; padding: 0cm 5.4pt 0cm 5.4pt; height: 25.3pt;" width="136"><span style="font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;">CREACION</span>

</td></tr><tr style="mso-yfti-irow: 1; height: 23.85pt;"><td style="width: 98.05pt; border-top: none; border-left: none; border-bottom: solid #F39424 1.0pt; border-right: solid #F39424 1.0pt; mso-border-top-alt: solid #F39424 .5pt; mso-border-left-alt: solid #F39424 .5pt; mso-border-alt: solid #F39424 .5pt; background: white; mso-background-themecolor: background1; padding: 0cm 5.4pt 0cm 5.4pt; height: 23.85pt;" width="131"> </td><td style="width: 119.65pt; border-top: none; border-left: none; border-bottom: solid #F39424 1.0pt; border-right: solid #F39424 1.0pt; mso-border-top-alt: solid #F39424 .5pt; mso-border-left-alt: solid #F39424 .5pt; mso-border-alt: solid #F39424 .5pt; background: white; mso-background-themecolor: background1; padding: 0cm 5.4pt 0cm 5.4pt; height: 23.85pt;" width="160"> </td><td style="width: 102.2pt; border-top: none; border-left: none; border-bottom: solid #F39424 1.0pt; border-right: solid #F39424 3.0pt; mso-border-top-alt: solid #F39424 .5pt; mso-border-left-alt: solid #F39424 .5pt; mso-border-alt: solid #F39424 .5pt; mso-border-right-alt: solid #F39424 3.0pt; padding: 0cm 5.4pt 0cm 5.4pt; height: 23.85pt;" width="136"> </td></tr><tr style="mso-yfti-irow: 2; height: 24.9pt;"><td style="width: 98.05pt; border-top: none; border-left: none; border-bottom: solid #F39424 1.0pt; border-right: solid #F39424 1.0pt; mso-border-top-alt: solid #F39424 .5pt; mso-border-left-alt: solid #F39424 .5pt; mso-border-alt: solid #F39424 .5pt; background: white; mso-background-themecolor: background1; padding: 0cm 5.4pt 0cm 5.4pt; height: 24.9pt;" width="131"><span style="font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"> </span>

</td><td style="width: 119.65pt; border-top: none; border-left: none; border-bottom: solid #F39424 1.0pt; border-right: solid #F39424 1.0pt; mso-border-top-alt: solid #F39424 .5pt; mso-border-left-alt: solid #F39424 .5pt; mso-border-alt: solid #F39424 .5pt; background: white; mso-background-themecolor: background1; padding: 0cm 5.4pt 0cm 5.4pt; height: 24.9pt;" width="160"><span style="font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"> </span>

</td><td style="width: 102.2pt; border-top: none; border-left: none; border-bottom: solid #F39424 1.0pt; border-right: solid #F39424 3.0pt; mso-border-top-alt: solid #F39424 .5pt; mso-border-left-alt: solid #F39424 .5pt; mso-border-alt: solid #F39424 .5pt; mso-border-right-alt: solid #F39424 3.0pt; padding: 0cm 5.4pt 0cm 5.4pt; height: 24.9pt;" width="136"><span style="font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"> </span>

</td></tr><tr style="mso-yfti-irow: 3; mso-yfti-lastrow: yes; height: 20.3pt;"><td style="width: 98.05pt; border-top: none; border-left: none; border-bottom: solid #F39424 3.0pt; border-right: solid #F39424 1.0pt; mso-border-top-alt: solid #F39424 .5pt; mso-border-left-alt: solid #F39424 .5pt; mso-border-alt: solid #F39424 .5pt; mso-border-bottom-alt: solid #F39424 3.0pt; background: white; mso-background-themecolor: background1; padding: 0cm 5.4pt 0cm 5.4pt; height: 20.3pt;" width="131"><span style="font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"> </span>

</td><td style="width: 119.65pt; border-top: none; border-left: none; border-bottom: solid #F39424 3.0pt; border-right: solid #F39424 1.0pt; mso-border-top-alt: solid #F39424 .5pt; mso-border-left-alt: solid #F39424 .5pt; mso-border-alt: solid #F39424 .5pt; mso-border-bottom-alt: solid #F39424 3.0pt; background: white; mso-background-themecolor: background1; padding: 0cm 5.4pt 0cm 5.4pt; height: 20.3pt;" width="160"><span style="font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"> </span>

</td><td style="width: 102.2pt; border-top: none; border-left: none; border-bottom: solid #F39424 3.0pt; border-right: solid #F39424 3.0pt; mso-border-top-alt: solid #F39424 .5pt; mso-border-left-alt: solid #F39424 .5pt; padding: 0cm 5.4pt 0cm 5.4pt; height: 20.3pt;" width="136"><span style="font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"> </span>

</td></tr></tbody></table>

</div><table border="1" cellpadding="0" cellspacing="0" class="MsoTableGrid" id="bkmrk-documentaci%C3%B3n%3A-elabo" style="width: 452.35pt; margin-left: -1.15pt; border-collapse: collapse; border: none; mso-border-alt: solid #294696 1.0pt; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-border-insideh: 1.0pt solid #294696; mso-border-insidev: 1.0pt solid #294696;" width="603"><thead><tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; height: 14.15pt;"><td style="width: 113.3pt; border-top: 2.25pt; border-left: 2.25pt; border-bottom: 1.0pt; border-right: 1.0pt; border-color: #F49524; border-style: solid; padding: 0cm 5.4pt 0cm 5.4pt; height: 14.15pt;" width="151">**<span style="font-size: 10.0pt; mso-bidi-font-size: 11.0pt; mso-font-kerning: 0pt; mso-ligatures: none;">Documentación:</span>**

</td><td style="width: 103.55pt; border-top: solid #F49524 2.25pt; border-left: none; border-bottom: solid #F49524 1.0pt; border-right: solid #F49524 1.0pt; mso-border-left-alt: solid #F49524 1.0pt; padding: 0cm 5.4pt 0cm 5.4pt; height: 14.15pt;" width="138">**<span style="font-size: 10.0pt; mso-bidi-font-size: 11.0pt; mso-font-kerning: 0pt; mso-ligatures: none;">ELABORADO POR:</span>**

</td><td style="width: 119.0pt; border-top: solid #F49524 2.25pt; border-left: none; border-bottom: solid #F49524 1.0pt; border-right: solid #F49524 1.0pt; mso-border-left-alt: solid #F49524 1.0pt; padding: 0cm 5.4pt 0cm 5.4pt; height: 14.15pt;" width="159">**<span style="font-size: 10.0pt; mso-bidi-font-size: 11.0pt; mso-font-kerning: 0pt; mso-ligatures: none;">REVISADO POR:</span>**

</td><td style="width: 116.5pt; border-top: solid #F49524 2.25pt; border-left: none; border-bottom: solid #F49524 1.0pt; border-right: solid #F49524 2.25pt; mso-border-left-alt: solid #F49524 1.0pt; padding: 0cm 5.4pt 0cm 5.4pt; height: 14.15pt;" width="155">**<span style="font-size: 10.0pt; mso-bidi-font-size: 11.0pt; mso-font-kerning: 0pt; mso-ligatures: none;">APROBADO POR</span>**

</td></tr></thead><tbody><tr style="mso-yfti-irow: 1; mso-yfti-lastrow: yes; height: 21.35pt;"><td style="width: 113.3pt; border-top: none; border-left: solid #F49524 2.25pt; border-bottom: solid #F49524 2.25pt; border-right: solid #F49524 1.0pt; mso-border-top-alt: solid #F49524 1.0pt; padding: 0cm 5.4pt 0cm 5.4pt; height: 21.35pt;" width="151"><span style="font-size: 10.0pt; mso-bidi-font-size: 11.0pt; mso-font-kerning: 0pt; mso-ligatures: none;">Diana Moya</span>

**<span style="font-size: 10.0pt; mso-bidi-font-size: 11.0pt; mso-font-kerning: 0pt; mso-ligatures: none;">Procesos</span>**

</td><td style="width: 103.55pt; border-top: none; border-left: none; border-bottom: solid #F49524 2.25pt; border-right: solid #F49524 1.0pt; mso-border-top-alt: solid #F49524 1.0pt; mso-border-left-alt: solid #F49524 1.0pt; padding: 0cm 5.4pt 0cm 5.4pt; height: 21.35pt;" width="138"><span style="font-size: 10.0pt; mso-bidi-font-size: 11.0pt; mso-font-kerning: 0pt; mso-ligatures: none;">Jessica Alcaciega</span>

**<span style="font-size: 10.0pt; mso-bidi-font-size: 11.0pt; mso-font-kerning: 0pt; mso-ligatures: none;">Desarrollador</span>**

</td><td style="width: 119.0pt; border-top: none; border-left: none; border-bottom: solid #F49524 2.25pt; border-right: solid #F49524 1.0pt; mso-border-top-alt: solid #F49524 1.0pt; mso-border-left-alt: solid #F49524 1.0pt; padding: 0cm 5.4pt 0cm 5.4pt; height: 21.35pt;" width="159"><span style="font-size: 10.0pt; mso-bidi-font-size: 11.0pt; mso-font-kerning: 0pt; mso-ligatures: none;">Elizabeth Torres</span>

**<span style="font-size: 10.0pt; mso-bidi-font-size: 11.0pt; mso-font-kerning: 0pt; mso-ligatures: none;">Director de Proyectos</span>**

</td><td style="width: 116.5pt; border-top: none; border-left: none; border-bottom: solid #F49524 2.25pt; border-right: solid #F49524 2.25pt; mso-border-top-alt: solid #F49524 1.0pt; mso-border-left-alt: solid #F49524 1.0pt; padding: 0cm 5.4pt 0cm 5.4pt; height: 21.35pt;" width="155"><span style="font-size: 10.0pt; mso-bidi-font-size: 11.0pt; mso-font-kerning: 0pt; mso-ligatures: none;">Gioconda Moya</span>

**<span style="font-size: 10.0pt; mso-bidi-font-size: 11.0pt; mso-font-kerning: 0pt; mso-ligatures: none;">Gerente</span>**

</td></tr></tbody></table>